Office
- Estimate & Photo Documentation Completed
- Self Pay or Insurance Claim Established
- Work Order & Agreed Repair with Endorsement by Customer, Client,
and Insurance Company Completed and Generated
- Car Rental Procured
Bodyshop
- Phase 1
- RO is issued to Body Repair Tech
- Estimate is reviewed, Auto is dismantled
- Estimate is reviewed for errors or hidden damage on auto
- If needed supplement is generated for missed parts on labor &
perstions
- Parts are ordered (approval required by insurance or customer)
- Customer is notified of job status when a supplement is generated
Paint
Department - Body work is primed & blocked
- All exposed metal is etched with a Chromate Primer to obtain smoothness
adhesion and corrosion protection
- Car is sealed, color is applied, and clear coat is applied
- Car is baked
Bodyshop
- Phase 2 - Body technician receives refinished vehicle for re-assembly
- After body technician is done auto is moved to alignment
Mechanical
Department - Laser alignment or mechanical operation is done to suspension
- All mechanical operations & electrical operations are completed
- If additional parts are needed then another supplement is generated
- Auto is returned to body technician for final inspection
Inspection - Inspection is carried out by body department and paint
department
- Auto is moved to detail department
Detail/
Clean Up/ Make Ready/ Final Inspection - After details auto is moved to ready line
- Final inspection by management staff
Delivery
Line/ Inspection By Customer -
Customer is notified of car completion
Customer - Customer takes test drive then OK’s repair
- Satisfied!